Nexthink helped organizations manage Office 365 challenges by providing deep visibility and control over IT infrastructure and employee experience during migration and ongoing use. Its platform enabled IT teams to adapt swiftly to Microsoft's frequent feature releases and cumulative updates by monitoring service quality and accelerating user adoption through targeted engagement. By combining real-time technical insights with employee sentiment data, Nexthink helped reduce productivity impacts, resolve issues proactively, and optimize the overall Office 365 experience, ultimately improving employee satisfaction and maximizing ROI on Microsoft’s cloud productivity suite.

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