This datasheet describes Critical Start’s Advisory SOC Analyst service as an add-on that elevates its MDR by giving customers direct access to a named SOC analyst who becomes an extension of the team, adding environment-specific context, faster real-time escalation, and more tailored guidance without adding headcount. It emphasizes proactive precision tuning of detections and alert thresholds based on customer-specific alert patterns, plus recommendations to strengthen detection fidelity, expand coverage, and align SOC operations to business priorities and risk appetite. It also outlines expected outcomes such as clearer communication during incidents, continuity through a designated analyst, weekly touchpoints for tuning and alert review, an assigned incident lead role during investigatio

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