Insight’s Copilot for Permitting helps municipalities streamline and modernize the permitting process using Microsoft 365 Copilot. It addresses key challenges such as complex workflows, manual reviews, incomplete applications, and lack of transparency by automating document creation, guiding applicants, and improving interdepartmental collaboration. The solution accelerates permit approvals, enhances citizen satisfaction, and reduces administrative costs. The best practices on page 2 recommend starting with a pilot project, integrating existing systems, training Copilot with local regulations, and maintaining human oversight to ensure quality and scalability in AI-driven permitting operations.

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