Conduent’s Coordination of Benefits solution helps health plans save costs and recover millions by identifying other insurance coverage, preventing overpayments, and maximizing recoveries. Using advanced technology, proprietary algorithms, and continuous COB surveillance, it updates member records automatically per CMS and NAIC guidelines to ensure accurate first-time payments. Services include discovery and cost avoidance, Medicare COB program support, CAQH validation, and claims overpayment recovery. With 25 years of experience and 99 percent accuracy in verifying alternative coverage, Conduent serves over 10 million members, reducing leakage, improving member satisfaction, and ensuring compliance.

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