BMC Control-M empowers business users with real-time visibility and control over their workflows, reducing dependence on IT for routine status updates. By providing self-service access to workflow monitoring and management, BMC frees IT staff to focus on critical tasks, improving overall efficiency. This reduces delays, lowers operational costs, and enhances responsiveness for business-critical workloads, enabling smoother collaboration between IT and business teams and accelerating decision-making without burdening IT with routine inquiries.

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