CrowdStrike Charlotte AI is an always-on AI assistant for the Falcon platform that combines generative and agentic AI to triage alerts, accelerate investigations, and automate responses with expert-level precision. Trained on millions of real-world analyst decisions, it delivers over 98% accuracy in filtering false positives and saves analysts up to 40 hours weekly by automating detection triage. Charlotte AI enables plain-language queries across Falcon modules, generates summaries, and provides dynamic incident graphs for faster decision-making. With agentic AI-powered SOAR, it automates routine workflows while maintaining transparency, accountability, and bounded autonomy to keep teams in control.

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