Vendor Sheet

BMC Helix

BMC Helix

Pages 2 Pages

BMC helped transform service management for the future by applying AI, ML, chatbots, and virtual agents to automate and elevate ITSM processes. By migrating workloads to the cloud, enterprises reduce upgrade efforts while gaining on-demand compute power, scalability, and cost efficiency. BMC solutions enable proactive incident handling, intelligent automation, and conversational interfaces that streamline support, improve accuracy, and boost productivity. This approach accelerates adoption of cloud-native workflows, delivers faster time-to-value, and reshapes the service experience with scalable, AI-assisted operations across hybrid environments.

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