BMC helps CIOs and IT leaders improve operational efficiency, user satisfaction, and incident resolution speed by unifying IT operations, service management, and development under a proactive ServiceOps model. Its integrated workflows bridge ITOps, ITSM, and DevOps, enabling faster, data-driven decisions and more reliable changes. With real-time context and end-to-end observability across applications and infrastructure, teams can anticipate outages, reduce change-related risks, and lower costs while accelerating delivery of high-quality IT services. This holistic approach enhances collaboration, resilience, and customer experiences.

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