Vendor Sheet

Assess Business Process Maturity for Salesforce Services Cloud

Assess Business Process Maturity for Salesforce Services Cloud

Pages 4 Pages

Movate Software elevated Salesforce Service Cloud contact centers through its Business Process Maturity Assessment Framework, leveraging 18+ years of expertise. Movate optimized license and usage costs, maximized platform potential, drove higher ROI, transformed customer and agent experiences, and boosted efficiency in the experience economy. They identified improvement areas, guided migrations, matured operations to next-level performance, and empowered service leaders to fully utilize capabilities for superior CX and operational excellence.

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