Report

Using Intelligent Automation to Improve Customer and Employee Experiences in Banking and Financial Services

Using Intelligent Automation to Improve Customer and Employee Experiences in Banking and Financial Services

Pages 15 Pages

This PeerSpot report shows how banks use UiPath’s intelligent automation to improve customer and employee experiences. By automating repetitive tasks like compliance, document processing, and trade settlements, firms save costs, reduce risk, and boost satisfaction. Clients can now self-serve, while staff focus on high-value work. Real-world users report major gains: 11,000+ man-hours saved, $300K in cost reductions, and smoother audits. UiPath supports revenue growth and seamless integration with legacy systems, making it a key enabler for scalable, compliant digital transformation.

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