The June 2022 Aite-Novarica report U.S. Identity Theft: Adapting and Evolving by Shirley Inscoe analyzes identity theft trends in 2021 compared to 2020, focusing on application fraud and account takeover. It examines consumer awareness, actions taken, resolution times, satisfaction with financial institutions, and the impact on customer confidence. The report highlights increases in checking account application fraud, family and friendly fraud, and digital channel vulnerabilities. It offers recommendations for improving fraud detection, customer communication, and recovery processes to strengthen protection against evolving identity theft threats.

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