This sixth annual survey analyzes retail workforce trends for 2025, revealing optimism for sales growth but ongoing labor shortages. Findings show 85% of retailers face rising labor costs, while 77% struggle with staffing for holidays. AI adoption is growing, with 86% of retailers citing efficiency gains. The report emphasizes retention strategies, cross-training, and well-being programs as critical to operational success, positioning workforce agility as the key to navigating retail’s evolving challenges.

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