PwC’s Middle East survey reveals that top-tier Transformation Offices (TOs) significantly enhance value delivery across revenue, ESG, and customer outcomes. These TOs go beyond traditional PMOs, focusing on strategic alignment, outcome-based goals, and cultural change. Key traits include C-suite backing, clear value definition, and adoption of modern tools like AI and predictive analytics. They emphasize people skills and adaptability, enabling agile, tech-enabled execution. The Saudi Esports Federation case study illustrates how defining value, stakeholder engagement, and aligning strategy drive national impact and measurable success.

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