The "State of Work" report by Slack, conducted with Qualtrics among 2,066 IT professionals globally, highlights how the pandemic and economic challenges have pressured IT teams to enhance productivity with limited resources. It suggests IT leaders are relying on outdated productivity metrics, emphasizing the need for a shift towards metrics that reflect actual business impact. The report advocates for leveraging automation and AI to significantly boost productivity by saving time on repetitive tasks, thereby allowing IT workers to focus on strategic initiatives. Furthermore, improving employee experiences by addressing job satisfaction, engagement, and wellness is crucial for enhancing productivity.

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