The Technology Expense Management (TEM) industry is at a pivotal moment, facing both challenges and opportunities. Despite customers spending over $5 trillion annually on telecom, mobile, cloud, and IT assets, TEM vendors have struggled to scale like CRM or ITSM counterparts. Adoption is strong among large multinational firms, but smaller companies—those with under $1 billion in revenue—often rely on fragmented audits that fail to manage technology spending effectively. This gap highlights the need for a more unified and scalable approach to TEM, especially as digital transformation accelerates across industries.

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