A large U.S. bank adopted RSA and Microsoft Entra ID to implement hybrid passwordless authentication across Windows, Mac, remote, third-party, and BYOD environments. Facing regulatory and operational challenges, the bank deployed RSA ID Plus with passkeys for seamless authentication, RSA Risk AI for adaptive risk-based access, and RSA Mobile Lock to secure credentials on compromised devices. The solution unified identity management across cloud and legacy systems, improved compliance with standards like PCI DSS and SOX, reduced credential theft risks, and enhanced user productivity with intuitive passkey experiences, creating a resilient, secure hybrid authentication model.

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