The 2024 IDC MarketScape names Salesforce a leader in B2B middleware, highlighting MuleSoft’s Anypoint Partner Manager for its unified, low-code integration capabilities. It enables real-time and hybrid transaction processing, visibility across B2B life cycles, and flexible integration with ERP, CRM, WMS, and other systems. Strengths include broad protocol support, advanced routing, and tight API integration. However, challenges remain in the absence of a managed service offering and potential pricing model confusion. MuleSoft is ideal for organizations seeking scalable, API-driven B2B solutions with deep Salesforce ecosystem alignment.

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