Report
IDC 2023 SaaS CSAT Award for Field Service Management (FSM) How Customers Rate ServiceNow
ServiceNow has been awarded the IDC 2023 SaaS Field Service Management Customer Satisfaction Award, recognizing it as a leader in the SaaS Field Service Management application market. This accolade is based on ratings collected from IDC’s 2023 SaaS Path Survey, which surveyed approximately 2,900 organizations globally.