When it comes to choosing a site search tool for an ecommerce platform, evaluating options is far from simple. Most vendors tout AI capabilities. As Gartner analyst Mike Lowndes pointed out, “merely using AI is also no longer differentiating.” Pretty much all site search and discovery vendors now “use machine learning or other forms of AI to enhance their products,” he continued. So how can you choose the right site search solution for your ecommerce site? Here are six questions you should ask yourself (and vendors as well!) when evaluating options on the market.

Join for free to read