The Everest Group Sales Services PEAK Matrix® Assessment 2024 highlights HCLTech as a Leader in the B2B Sales Services category and a Major Contender in B2C. The report evaluates providers on capabilities like lead generation, customer segmentation, sales enablement, and use of AI, automation, and analytics. HCLTech stood out for its comprehensive sales solutions, global delivery presence, and investments in technologies such as conversational AI and generative AI. The report reflects growing demand for personalized, data-driven sales services and recognizes HCLTech's strong advisory capabilities and innovation-driven approach in meeting evolving sales needs.

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