The 2020 Ponemon Institute report found the average global cost of a data breach was $3.86 million. Customer PII was the most targeted and costly data, averaging $150 per record. Malicious attacks caused 52% of breaches, with compromised credentials and cloud misconfigurations as top vectors. Remote work during COVID-19 raised breach costs by $137,000. Security automation significantly reduced breach costs and response times. Lost business remained the biggest cost factor. Healthcare had the highest industry breach costs at $7.13 million. Faster detection, incident response teams, and zero trust models helped minimize impacts.

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