MuleSoft’s Catalyst Maturity Assessment reveals six key factors that help organizations advance IT maturity: community engagement, self-service access to APIs, strong governance, strategic alignment, agile software development, and robust operations. Most customers begin at a “siloed” stage, with only 7% reaching a “way of life” maturity. Success depends not just on technology, but on cross-functional alignment, reuse culture, executive sponsorship, and standardized processes. Mature organizations integrate reusable assets, promote collaboration, automate operations, and drive innovation through API-led strategies.

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