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AI-Driven Workforce Transformation in State and Local Government

AI-Driven Workforce Transformation in State and Local Government

IDC
Pages 8 Pages

This IDC report highlights how AI adoption is reshaping public sector workforce management. Governments implementing UKG achieve higher efficiency through automation, analytics, and real-time insight. It discusses use cases in scheduling, compliance, and citizen services, emphasizing ethical AI governance and reskilling. The paper concludes that UKG’s AI tools empower agencies to optimize resources, modernize HR operations, and enhance both employee satisfaction and service delivery to communities.

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