Report
2024 The State of Digital Adoption
WalkMe's '2024 The State of Digital Adoption' report examines the evolution of digital adoption, highlighting the shift from mere transformation to embracing a digital adoption mindset for 'HyperProductivity.' The document, authored by WalkMe, introduces the concept of a Digital Adoption Platform (DAP) as a solution to common enterprise challenges, including record software investments not delivering expected ROI, a lack of software visibility, and the productivity paradox. It explores the persistence of 'software residue' and the role of technologies like Generative AI. WalkMe's AI-driven DAP is presented as a tool that drives enterprise productivity and reduces risk by ensuring consistent, responsible, and efficient adoption of software. The report indicates that DAPs provide personalize