Unified Communications and Collaboration (UC\&C) tools are essential for modern enterprises, yet they’re the top source of IT help desk tickets. With 53% of U.S. workers in hybrid roles and Zoom leading the market, efficient monitoring is crucial. Riverbed’s Unified Communications Module offers real-time endpoint visibility, AI-driven alerts, and unified dashboards to proactively resolve issues and eliminate blind spots. This reduces downtime, streamlines IT operations, and simplifies deployment. By shifting from reactive to predictive management, Riverbed enhances collaboration reliability and transforms IT efficiency.

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