SonicWall’s Security Operations Center (SOC) provides 24/7 monitoring to protect MSP partners and their clients from cyber threats. When alerts are received, SOC analysts investigate and classify them as minor, major, or critical based on severity. Automated rules help categorize alerts, while analysts can adjust classifications as needed. Minor alerts often indicate abnormal endpoint activities, such as quarantined files, while major and critical alerts trigger immediate action to mitigate risks. This lifecycle approach ensures timely detection, prioritization, and response to threats, maintaining strong security across environments.

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