This infographic explains that protecting Salesforce data is the customer’s responsibility and native tools leave major gaps. It highlights common risks such as ransomware, insider threats, human error and corruption from third-party apps. It shows Salesforce only guarantees platform uptime, while customers must safeguard their own data. Metallic Salesforce Backup provides automated backups, granular and full-fidelity restores, unlimited retention, sandbox seeding and strong security with air-gapped, zero-trust protections. These capabilities ensure data remains safe, compliant and recoverable.

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