New Age Service Desk Driving NEXT-GEN WORKFORCE Productivity

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Movate Software helped pioneer New Age Service Desk solutions driving next-gen workforce productivity by integrating generative AI, self-service portals, and intelligent automation for hybrid work models. This shifted from SLA-focused to XLA-driven experiences, enabling fluid workplaces with shift-left support, smart ticket routing, gig/shared agents, and proactive issue resolution—boosting efficacy, reducing resolution times, and empowering employees with 24x7 access to tools that foster agility and outcomes.

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New Age Service Desk Driving NEXT-GEN WORKFORCE Productivity

New Age Service Desk Driving NEXT-GEN WORKFORCE Productivity

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