IQVIA Vigilance Detect uses AI and NLP to automate adverse event detection across social media, call centers, CRMs, and patient programs, ensuring compliance with FDA and EMA requirements. It filters redundant data, interprets multiple languages, and processes unstructured sources like slang, emojis, and audio files. Results include 66% reduction in manual review from 8.1M social records, 94% efficiency gains over manual methods in 60,000+ calls, and 100% detection of missed adverse events in audits. With 4M+ digital records processed annually, it strengthens pharmacovigilance by delivering scalable, accurate, and compliant surveillance.

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