Based on a 2024 survey of 600 CIOs and IT leaders in EMEA, AI—especially generative AI—is a strategic priority, with 97% of organizations planning or already investing. CIOs face challenges aligning AI with broader strategy, managing data privacy, and navigating evolving regulations. Key AI use cases include business intelligence, productivity, and conversational AI. Hybrid and private cloud environments are preferred for AI workloads due to stricter compliance requirements. Spending on AI and Edge technologies is rising sharply, reflecting AI’s growing role in transforming operations, improving customer experience, and driving sustainability.

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