The TSG Global whitepaper highlights the importance of incorporating business text messaging into SaaS products, emphasizing its rapid response rates and effectiveness in customer engagement. It features DealerSocket's successful integration of TSG Global's messaging solutions, leading to a 70% increase in text messages sent in 2021. DealerSocket's texting tool, embedded in their CRM, significantly boosted customer interactions and sales efficiency, demonstrating the long-term value of SMS and MMS in business communication.

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