The guide explains how to choose between in-house and outsourced IT by weighing convenience, responsiveness and institutional knowledge against cost, burnout and limited expertise. It shows how modern MSPs provide 24/7 support, SOC monitoring, automation and strategic vCIO guidance, offering broader skills and lower cost than maintaining full internal teams. Pages 4 and 5 outline how to decide what to outsource by assessing growth goals, gaps, upcoming initiatives and risk, and highlight the added value of MSPs that deliver cybersecurity, infrastructure management, end-user support and strategic consulting.

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