The Bloomfire Flex Work Field Guide (2020) explores how organizations can adapt to flexible work models that prioritize autonomy, productivity, and digital collaboration. It distinguishes flex work from remote work, emphasizing employee empowerment, trust, and access to knowledge anywhere. The guide highlights benefits such as reduced costs, greater retention, and continuity, while addressing challenges like isolation and IT readiness. It outlines key technologies including video conferencing, chat, project management, and knowledge platforms like Bloomfire. Case studies from MetLife, Comcast, and Capital One show how centralized knowledge enables collaboration, engagement, and innovation across decentralized teams.

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