This buyer’s guide explains how MDR has evolved from basic 24x7 monitoring into a capability that must also deliver proactive security intelligence, because detection is only as good as the signals received and attackers exploit hidden, unmonitored assets and gaps in endpoint, vulnerability, and SIEM telemetry. It differentiates MDR from MSSPs by emphasizing human-led investigations, continuous threat hunting, and technology-agnostic integrations, then outlines common pitfalls (like focusing only on cost or assuming automation is enough) and provides 10 evaluation questions covering integration depth, response and containment, SLAs, SOC expertise, scalability, privacy, and IT/OT coverage. It recommends comparing providers with a KPI-based evaluation matrix, and positions Critical Start’s a

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