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Service Management for Intelligent and Sustainable Enterprises

Service Management for Intelligent and Sustainable Enterprises

SAP
Pages 14 Pages

Service is now a key differentiator and growth driver for companies, accelerated by digital transformation. Market drivers like the shift from product to service offerings, IoT technology, and connected equipment are reshaping the landscape. Superior customer experience relies on service innovation throughout the equipment lifecycle. From equipment acquisition to operation, companies can leverage new service models like product-as-a-service and predictive service management to drive growth and enhance customer satisfaction.

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