Salesforce's flexibility makes it a powerful CRM platform, but also exposes organizations to significant security risks due to misconfigurations and poor understanding of the shared responsibility model. Many attacks stem from user-created content, unsecured forms, and third-party integrations that bypass traditional security checks. These vulnerabilities often go unnoticed by non-technical Salesforce users and under-monitored by security teams. To mitigate threats like phishing, malware, and data breaches, organizations must involve IT security early, enforce strict access controls, and consider solutions like WithSecure™ Cloud Protection, which scans uploads and links in real-time from within Salesforce.

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