Automation has helped companies operate efficiently since the industrial revolution. While IT automation, including scripts, hasn’t been around for quite that long, it’s increasingly commonplace in many organizations. In fact, according to a recent pulse survey by Harvard Business Review Analytic Services, automation is so widespread that 68% of respondents agree that IT automation at their organization has shifted from a "nice to have" to a "must have" in the past 12 months. At the simplest level, these tend to be repeatable, task-based processes that often require both scale and precision, such as a security patch or a version update on a solution.

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