The "How to Train Your Team to Upsell" guide by CenterEdge Software provides a comprehensive framework for increasing revenue and customer satisfaction through effective upselling techniques. It emphasizes structured training, product fluency, active listening, and guest interaction strategies. The guide outlines key sales skills, including reading buyers, creating urgency, and using persuasive language. It includes interactive training exercises, sample scripts, and a bonus list of games to reinforce learning. The ultimate goal is to build a strong upselling culture, ensuring every guest interaction maximizes value while enhancing their experience.

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