Guide

Exploring the Full Testing Lifecycle

Exploring the Full Testing Lifecycle

Pages 11 Pages

Depending on your needs, sometimes full end-to-end testing is the right solution. Other times issues are more localized. We are going to explore typical challenges at each lifecycle stage to give you the full picture of where testing adds value. Given the prevailing dominance of voice, many of the following scenarios originate from the challenges of delivering real-time voice especially when encoded as SIP traffic. We also explore non-voice issues that can be tackled through testing as contact strategies evolve to meet changing customer expectations.

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