Integrating employee benefits data into HCM systems is crucial for optimizing benefits programs. Traditional file feeds often result in synchronization errors, causing issues in claims, billing, and administration. API-based integrations provide real-time data updates, enhancing employee experiences and HR efficiency. However, not all API integrations are equal. While many carriers offer basic API connections, only a few support comprehensive capabilities like absence management and payroll integration. Organizations should carefully evaluate carrier integrations, focusing on API technology, employee experience, HR efficiency, and vendor credibility to ensure optimal benefits data integration.

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