This guide explains how EDR enables MSPs to detect and respond to advanced threats that bypass traditional antivirus defenses. It clarifies key EDR concepts, including telemetry collection, alert correlation, and incident prioritization. The document highlights MSP-specific challenges such as alert fatigue, staffing limitations, and tool sprawl. It outlines how EDR integrated with backup and recovery improves containment and remediation speed. By offering EDR as a managed service, MSPs can enhance client trust, meet cyber insurance requirements, and unlock new revenue opportunities while simplifying endpoint security operations.

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