This playbook provides a practical framework for improving operational performance in architecture, engineering, and construction firms. It focuses on aligning strategy, people, processes, and technology to improve predictability and profitability. The guide addresses common operational challenges such as inconsistent project execution, limited visibility, and resource constraints. It outlines best practices for project controls, financial management, forecasting, and performance measurement. By standardizing operations and using integrated systems, AEC firms can improve decision-making, reduce risk, and scale more effectively while maintaining quality and client satisfaction.

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