When choosing reservation software for hotels or resorts, look for 7 key features: a centralized platform for all bookings, real-time visibility for staff across devices, customizable packages, and personalization based on guest preferences. The system should also streamline resource and staff management, offer robust reporting, and scale with your business. A unified, flexible solution reduces errors, enhances guest experience, and supports growth—helping turn properties into memorable destinations rather than just places to stay.

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