To meet service demands while reducing costs, state and local governments can migrate legacy IT systems to the cloud. This shift cuts infrastructure maintenance costs (which consume ~70% of IT budgets), improves uptime, and boosts staff productivity. Key steps include identifying system weaknesses, enhancing staff experiences with modern, mobile tools, and securing leadership buy-in by highlighting long-term savings and operational gains. Benefits include reduced downtime, improved hiring and service productivity, and automation of key functions like asset management, permitting, and citizen engagement.

Join for free to read