AI agents are transforming inbound supply chain management by automating time-intensive coordination tasks that traditionally required large teams. They interpret vendor communications in any format, cutting manual scheduling work from hours to minutes, and orchestrate order-to-pickup by dynamically booking carriers, managing changes, and keeping all parties informed. Agents also streamline proof-of-delivery collection, achieving over 90% document capture rates, and process claims by automatically gathering required documentation. As intelligent hubs, they deliver real-time updates across departments, eliminating silos. When embedded in supply chain control towers, AI agents turn fragmented data into proactive actions, driving efficiency and accuracy.

Join for free to read