The Yeastar P-Series Call Center Solution combines UC and contact center features into one platform, supporting inbound and outbound calling, live chat, and omnichannel messaging. Intelligent call routing, queue panels, real-time wallboards, and quality monitoring help boost first-call resolution and agent performance. Supervisors gain insights with 13 customizable reports, while agents manage campaigns using auto dialers, call inboxes, and detailed dashboards. With CRM integrations, APIs, and omnichannel support for SMS, WhatsApp, Facebook, and live chat, businesses can deliver faster, more personalized service. The system is easy to deploy, scalable, and compliant with GDPR and PCI standards.

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