New Relic enhances ServiceNow through intelligent observability, integrating AI-powered insights into IT workflows to boost efficiency, reliability, and customer satisfaction. Their agentic AI goes beyond APIs, providing deep analysis and actionable recommendations directly within ServiceNow. Customers gain full-stack visibility, automated issue resolution, and smart ticket prioritization. The platform offers real-time telemetry, scalable data ingestion, and supports 780+ integrations. With open-source flexibility and value-driven pricing, New Relic enables faster innovation, fewer outages, and intelligent, autonomous systems that unlock substantial business benefits.

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