The eBook by RingCentral discusses the shift to hybrid and remote work models in the wake of the pandemic. It emphasizes the challenges faced by businesses in implementing these models and the need for flexible arrangements. The eBook highlights the disconnect between executives and employees regarding returning to the office, the desire for more flexibility among workers, and the shortcomings of temporary remote work tools. It advocates for unified communications to support hybrid work effectively and suggests a shift to cloud-based communications for future flexibility and scalability.

Join for free to read