The brief explains how Thailand’s banking industry is transforming with digital innovation, regulatory shifts, and the Bank of Thailand’s move toward virtual banking licenses. As banks face rising cyber threats and pressure to serve underserved populations, digital identity becomes key to security, inclusion, and customer experience. Ping Identity’s IAM platform enables Thai banks to unify customer data, adopt passwordless authentication, detect fraud with real-time risk signals, and support open banking through secure APIs. By modernizing IAM, banks can reduce costs, prevent fraud, drive personalization, and expand access to financial services nationwide.

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