Rackspace Technology's E-book, "Transforming the Payments Industry with FAIR Solutions on AWS," explores the transformative impact of generative AI on the payments sector. It asserts that a modern data strategy is crucial for harnessing AI's potential to streamline operations, elevate customer experiences, and fortify security. The e-book presents two illustrative case studies: first, an international payments company grappling with 230,000 monthly customer support emails, for whom Rackspace utilized AWS Bedrock and generative AI to automate classification and integration into their case management system. Second, a large bank experienced five-day delays in anti-money laundering (AML) transaction reviews. Rackspace implemented a generative AI solution that automated report drafting, cuttin

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